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Glendora Healthy Smiles

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Terms and Conditions

These terms explain how you may use the Glendora Healthy Smiles website and what you agree to when you browse our pages, request an appointment, or sign up for text messages from our office. Last updated: recently.

Acceptance of Terms

By visiting this website or using any of its features, you agree to these terms and conditions. If you do not agree with any part of them, please do not use the site. We may update these terms from time to time, and your continued use of the website means you accept the current version, whatever it says at that time.

Permitted Use of the Website

This website is here to help you learn about our dental services, request or change an appointment, and get in touch with our team at Glendora Healthy Smiles. You are welcome to use it for these purposes:

  • Learning about our services: browsing our treatment pages, meeting our doctors, and reading our blog.
  • Scheduling care: requesting a new appointment or asking to reschedule an existing one.
  • Reaching our team: sending a question through our contact form or calling our office directly.

Everything you read on this site is meant to be educational. It is not a diagnosis, a treatment plan, or a promise of a specific outcome for your teeth or gums. Every mouth is different, and real recommendations only come after we have examined you in person.

Intellectual Property and Content Ownership

The text, photographs, logos, graphics, and overall design on this website belong to Glendora Healthy Smiles unless we have credited another source. Please do not copy, republish, or reuse this content for your own website or marketing materials without asking us first. You are welcome to share a link to our pages or quote a short passage with proper credit.

Accuracy and Disclaimer of Website Information

We try to keep our website accurate and current, but dentistry is a hands-on profession, and no webpage can replace a real exam. Please keep the following in mind:

  • Treatment recommendations: any treatment we suggest for you is made only after we have examined your teeth, gums, and health history in person, not from anything you read online.
  • Insurance listings: if we list a particular insurance plan on our site, that does not guarantee coverage for any specific procedure. Your coverage and out-of-pocket cost depend on your plan's details, and we recommend confirming benefits with your carrier.
  • General information: descriptions of procedures, recovery times, and results are general in nature and may not apply to your particular situation.

Limitation of Liability

We provide this website as a convenience for our patients and visitors. Glendora Healthy Smiles is not liable for any loss or damage that may come from using this site, relying on its content, or from technical issues like delays, errors, or interruptions in service. Nothing on this website replaces the judgment of a licensed dentist who has examined you.

Acceptable Conduct

We ask that everyone who uses this website act respectfully and honestly. You agree not to:

  • Submit another person's health or personal information through our forms without their permission.
  • Post false reviews, misleading statements, or harmful content about our practice or team.
  • Use the website to transmit viruses, spam, or anything intended to disrupt our systems.
  • Attempt to access areas of the site or records that are not intended for the public.

Links to Third-Party Sites

Our website may link to outside resources, such as insurance carriers or dental associations, for your convenience. We do not control those sites and are not responsible for their content, privacy practices, or accuracy. Visiting a linked site is at your own discretion.

Changes to These Terms

We may revise this page from time to time as our services or policies change. Continuing to use our website after any update means you accept the revised terms. We encourage you to check back here occasionally.

No Dentist-Patient Relationship From the Website Alone

Browsing our website, filling out a contact form, or requesting an appointment time does not, by itself, create a dentist-patient relationship with Glendora Healthy Smiles. That relationship begins only once our office has confirmed your appointment and accepted you as a patient of our practice. Until then, please do not rely on our website for anything beyond general information.

Educational Content Only

Articles, service descriptions, and any other content on this site are meant to help you understand your options. They are not dental advice, a diagnosis, or a treatment plan for your specific situation. If you have a dental concern, please call our office or schedule a visit so we can look at it directly.

No Guarantee of Specific Results

Dental and cosmetic outcomes vary from patient to patient depending on oral health, anatomy, and how well treatment recommendations are followed at home. Nothing on this website, including before-and-after descriptions or treatment overviews, is a promise or guarantee of a particular clinical or cosmetic result for you.

Protected Health Information

Glendora Healthy Smiles handles patient health information in accordance with applicable privacy laws, including HIPAA where it applies to our practice. Please keep in mind that forms submitted through this website are not a secure substitute for discussing your health history, symptoms, or treatment needs with our team in the office or by phone. Avoid sending detailed health information through unsecured web forms or email.

Appointments and Cancellations

You can request an appointment through our website, by phone, or in person. If you need to cancel or reschedule, please contact our office as early as possible so we can offer your time slot to another patient. Our office will share our current scheduling and cancellation policies with you directly, including any notice we ask for when plans change.

Insurance and Financing

We list accepted insurance plans and payment options on our website as a general guide, and these may change over time. Your actual coverage for a given procedure is determined by your insurance carrier, not by anything written on this site. We recommend confirming your benefits with your plan before treatment, and our team is happy to help with that conversation.

SMS / Text Messaging Program

Glendora Healthy Smiles may send automated text messages to the mobile number you provide to us. These messages help keep your smile on track and keep you informed about your care, including:

  • Appointment reminders and confirmations.
  • Hygiene and recare or recall reminders for your next cleaning.
  • Treatment or post-visit follow-up messages checking on how you are feeling.
  • Office updates, such as weather closures or schedule changes.
  • Occasional practice announcements that you have opted in to receive.

Message frequency varies depending on your appointments and preferences. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Messages may be sent using standard 10-digit long codes (10DLC) or short codes.

How You Opt In

When you provide your mobile number through a website form, an appointment or booking request, a keyword text, or a paper form at our office, you are consenting to receive SMS text messages from Glendora Healthy Smiles as described above. Consent is not a condition of purchase or of receiving services from our practice.

Please only provide a mobile number that belongs to you. By giving us a number, you confirm that you are the owner of that number or are otherwise authorized to consent to messages on its behalf.

How You Opt Out and Get Help

You are always in control of the messages you receive from us:

  • Reply STOP to any message to cancel. You will receive one confirmation text, and then no further program messages unless you opt in again.
  • Reply START or UNSTOP to resume receiving messages after you have opted out.
  • Reply HELP for assistance, or call our office at (626) 323-9443, or visit our Contact page.
  • Contact us directly at any time if you would like to be removed from our text list.

SMS Privacy and Vendors

We use your mobile number and SMS consent records only to send you the messages described in this policy and to meet the requirements set by mobile carriers. We do not sell your mobile number or consent information to third-party marketers. We share this information only with the SMS and telephony vendors, and mobile carriers, needed to deliver your messages. For more on how we handle your personal information generally, please see our Privacy Policy.

Contact Us About These Terms

If you have any questions about these terms and conditions, please reach out to our team. We are happy to explain anything in more detail.

Glendora Healthy Smiles

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